Nurturing to give hopes

Patient Care

Mission for Vision, Patient Care team of General Manager, Zonal Coordinators and Field Surveyors is responsible for evaluating the quality of Patient Care that is provided by the hospitals to all the patients. Mission for Vision has revised the objectives this year and the new objectives are:
To ensure patient comfort / feel good factor in entire process of eye care.
To review and analyze the patient care practices and delivers appropriate suggestions of our partner hospitals.
To review, analyze and study at least 10% operated patient so that an improvement plan can be prepared      according to the outcome generated from the survey.
The results of this survey during April 2011 to June 2011 are given below :
Patients Surveyed (Nos.)
4,445
Eyes Surveyed (Nos.)
4,670
One Eye Operated (Nos.)
4,176
Both Eyes Operated (Nos.)
247
Male : Female
1,950 : 2,495
Percentage (%)
44% : 56%
 
 
Vision Acuity Classification
Survey Vision
Eyes (Nos.)
Percentage (%)
Good (6/6 – 6/18) 4.220 90.36 %
Border 6/24 - 6/60 423 9.06 %
Poor > 6/60 27 0.58 %
Total 4,670 100.00 %
Note : The vision acuity mentioned above is best-corrected vision.
     
Complaints Reported
Complaints
Patients (Nos.)
Percentage (%)
Watering 316 6.77 %
Itching 131 2.81 %
Reddishness 5 0.11 %
Pain 120 2.57 %
Watering is a major complaint but this has no impact on the vision of the patients. The patients recover from this over a period of time.
Patients with complaints requiring examination by consultants were advised to come to camps or to base hospital for review.
     
Life Style Change
Patients (Nos.)
Percentage(%)
Ability to carry out daily activities without help 4,443 99.96 %
Ability to help in household works 4,439 99.87 %
Ability to work and earn 2,371 53.34 %
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